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FAQ's

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How does a Fitness Challenge event work?

Our challenges are open to all ages and fitness levels and can be completed from anywhere—no travel required! Each event features unique goals, themes, rules, and swag (medal, shirt, and sponsor goodies) delivered straight to your door, with U.S. shipping included in your entry fee.

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Permitted Activities: Complete challenges by running, walking, hiking, treadmill, elliptical, or stair climber. Many events also offer divisions for biking, swimming, rowing, or skiing—check each event’s page for details.

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New for 2025 - You'll be able to sync your miles to the leaderboard with the RaceJoy App! Or you can track your progress using your favorite GPS app or device and manually log your miles on the RunSignUp leaderboard. Leaderboard rankings are based on distance, not pace, and milestones unlock digital trophies for your profile. You can also upload photos and be featured on our social media pages!

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Upon completing the challenge, your leaderboard ranking is finalized, and your finisher's medal and race gear are mailed to you. International shipping fees apply only for non-U.S. participants. Don’t forget to print your Finisher’s Certificate—you’ve earned it!

 

Stay updated on upcoming events and enjoy exclusive discounts by joining our mailing list. We host approx 3 challenges annually.

 

How do teams work? 

Participating as a team adds even more excitement to our fitness challenges! Each member can register individually and receives their own medal and shirt package in the mail. Team members can live anywhere—no need to be in the same city or household.

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Teams can divide the miles however they like, with all logged miles contributing to the team’s total. Individual achievements and rankings are also tracked separately. This flexible setup is perfect for families, groups or companies with varying fitness levels!

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Can I change divisions?

Yes, at anytime throughout any challenge, you can switch divisions at no charge. Just email us at info@runlifellc.com

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Can I walk? 

Of course! All challenges can be completed by running, jogging, walking, hiking, treadmills, ellipticals, etc. Some challenges allow cycling and other activities such as sports (tennis, basketball, baseball), swimming, rowing, and snowshoeing).

 

How can I track my distance & time? 

The most accurate way to do this is by using a GPS app or device like Garmin, Strava or Apple watch.  Devices like Fitbit can be used and 10,000 steps = 5 miles.

 

For some challenges, such as the 2025 Challenge, stationary activities, such as strength training or yoga, can be converted to miles. For example, for every 100 calories burned equals 1 mile.

 

How do I log my miles? 

There are 2 ways to submit your results to the Live Leaderboard!

 

1. SYNCING OPTION: Download the RaceJoy App for GPS tracking and all of your activities will automatically sync to the Live Leaderboard.

 

2. MANUAL OPTION: When you register, a RunSignUp profile is automatically created for you. Once the challenge begins, simply sign in to your profile at www.RunSignUp.com and click the "Submit Virtual Results" link. You’ll be prompted to log your activity, miles, time, and elevation (optional fields), and you can even upload photos. Your progress will then appear on the leaderboard. You may also find the "Submit Virtual Results" link on the Leaderboard! 

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Detailed, step-by-step instructions for logging miles will be included in the Race Instructions document, available on the event webpage two weeks before the challenge starts. Both methods are quick and efficient!

 

When do I receive my challenge package? 

Challenge packages with your Finisher's Medal & Goods are shipped out towards the middle or end of each challenge. Each challenge has a different shipping date, but all the packages for each challenge are shipped together at one time BEFORE the end of the event.

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Is shipping included? International shipping? 

Yes, shipping is included for all USA destinations, including Alaska and Hawaii. If you live internationally, there is an additional $25-$29 shipping fee, depending on where you live. 

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What about cheaters? 

We are pleased to report nearly zero instances of cheating in our challenges. However, we have systems in place to detect errors or dishonest mileage submissions. If someone does attempt to cheat, they are ultimately only shortchanging themselves.

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All mileage submissions on RunSignUp are monitored, and if any entry appears questionable, we will contact the participant to verify their miles by reviewing their data files from their tracking app or device.

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For prize eligibility, winners are required to submit their data files for review, and we may also verify their in-person race results. This ensures fairness and maintains the integrity of the competition.

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How big are the medals? 

All of our medals are at least 4" in diameter and come with full color sublimated ribbons. They are all unique, gorgeous and well earned! We typically have larger medals than most half marathons and marathons!

 

Do you offer Group Discounts?

Yes, please email info@runlifellc.com

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Any unanswered questions? Please email info@runlifellc.com and we'll respond typically within 2-4 hours.

CONTACT

Our Address:

Kingwood, TX 77345

Phone:

760-585-6631

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